"100 years of combined experience in the automotive industry"
Certified Technicians Available
All Makes & Models - Foreign & Domestic
Fast, Friendly Service
Locally Owned & Operated
September 6, 2020
When we Whitehall residents get a car repair bill, we really shouldn't be surprised to find “diagnostic fees” as one of the line items. When we get a computer fixed, there is usually a charge for the time it takes to diagnose the problem. When we go to a medical doctor, most of his fee is for his ability to diagnose what's wrong. It's no different with our vehicles.
Some diagnoses are fairly simple. Brake repairs at Tuffy Tire & Auto Service Whitehall usually require only a visual inspection, for instance. But other problems are much more difficult to diagnose. An intermittent engine problem, for example, takes time and expertise to pinpoint.
Modern vehicles have multiple computers that monitor a variety of sensors throughout the vehicle. When one of those sensors has a reading that is higher or lower than the standard parameters, the computer turns on the Check Engine light. Technicians at a service center such as Tuffy Tire & Auto Service Whitehall in Whitehall can scan the engine's computer for a trouble code. This code tells the technician which reading is too high or too low.
That's where some Whitehall residents get confused. They think that this reading concludes the diagnosis, and they don't understand why the diagnostic fee is as much as it is when all the technician did was to scan the computer. But the truth is the trouble code is only the beginning of the diagnostic procedure.
Remember, the trouble code only tells which reading is out of parameter. It doesn't say what is causing the reading to be too high or too low. Your Tuffy Tire & Auto Service Whitehall service technician still has to find the underlying problem. It's a lot like going to the doctor. He can take your temperature and discover that you have a fever, but that doesn't tell him what is causing your fever.
Automotive diagnostic technology can cut down the time it takes to figure out what's wrong with a vehicle that isn't running right. But it doesn't do away with the need for your friendly and knowledgeable Tuffy Tire & Auto Service Whitehall service technician to make a proper diagnosis. Car care, like medical care, still requires the human touch.
Tuffy Tire & Auto Service Whitehall
4744 E. Main Street
Whitehall, Ohio 43213
614-864-5215
http://www.tuffywhitehall.com
November 17, 2024
You may be fanatical about keeping the outside of your vehicle clean. But what about what's under the hood? Have you ever thought about how dirt and grime may be affecting your engine's components? One of the most important parts under your hood to keep clean is your vehicle's battery. With a d... More
November 10, 2024
When's the last time you thought about spark plugs? You probably don't remember. That's because spark plugs usually last a long time and don't need much attention. But they don't last forever, and when they start going bad, they'll send you a few clues. Vehicle is hard to start. Fuel economy ... More
November 3, 2024
Recently, Nissan introduced the latest version of its Leaf, the company's electric car. It has many new features, including something called e-Pedal. It allows the driver to let up on the accelerator and, unlike a gasoline engine car, the Leaf doesn't just slowly lose speed; letting off the throt... More
